CyKash Prepaid Game Card ™ Frequently Asked Questions
Q: Where can I buy the CyKash Game Card™?
A: The CyKash Game Card™ is available at all participating retail stores. Please go to the Where To Buy page to find the nearest retail stores.

Q: How do I register my CyKash Game Card™?
A: To register your CyKash Game Card™, visit the Register Card page and enter your 16-digit Card Number.

Q: How do I redeem my CyKash Game Card™ to purchase game items and services?
A: Go to the website of the game you want to play. Choose the items or services you want, select the CyKash payment option, and enter your 16-digit Card Number. Purchases will be deducted from your CyKash Game Card™ balance. For more detail, please visit the How it Works page.

Q: Can I split the value of my CyKash Game Card™ card among games?
A: Yes. You can use the same CyKash Game Card™ across multiple games, as long as the card has available balance to use.

Q: How can I check my CyKash Game Card™ balance and usage history?
A: Log in to CyKash.com and Register your card. Once your CyKash Game Card™ is registered to your account, you will be able to view the remaining balance and usage history of the card.

Q: Can I use my CyKash Game Card™ for games not on your list?
A: No. The CyKash Game Card™ may only be used with Games and Services that are available on the CyKash Game Card™ website. For the list of supported games, visit the Games page.

Q: Can I cash out my CyKash Game Card™?
A: No. The CyKash Game Card™ balance has no actual cash value and is not refundable or convertible back into cash.

Q: How long is my CyKash Game Card™ good for? Will it expire?
A: Your CyKash Game Card™ is valid for one year from the date you purchased your CyKash Game Card™, after which it will expire.

Q: Can I get a refund if I cancel my CyKash Game Card™ account?
A: No. All CyKash Game Card™ sales are final per the CyKash Game Card™ Terms of Service.